Tel: 02074875244
Out of Hours: 111
Latest Practice News
New Appointment System
Having listened to feedback, from Monday 13 July, we are changing how you ask us for a routine or urgent GP appointment.
Instead of calling first thing and hoping to get through, you’ll be able to tell us what you need using our simple online form, powered by Accurx. We believe this will help us see patients faster and make requesting an appointment less stressful
Click here for more information
Access Improvement Plan Guidance
You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB).
Click here for more information
Use of AI Scribes
There are several AI scribes or ambient voice technologies (AVTs) which are now approved and widely used by staff throughout the NHS. Such scribes can help your health care professional accurately document the consultation in a more time efficient way and allow for more direct patient facing communication. As such, some of the health care professionals in the team may be using this software to aid their work. If you do not consent to the use of such technology - please just let your doctor or nurse know.
Click here for more information
Click here to be taken to the new practice blog
Who do I see?
If you’re not sure what condition you have, or how severe it is, you can use the NHS 111 symptom checker. The checker will:
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Answer questions about your main symptom.
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Help you find out when and where to get help.
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Arrange for you to be contacted by a nurse, if needed.
To use the checker, click here: https://111.nhs.uk/
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